Compas - Notice history

Web 4 under maintenance

100% - uptime

Web 2 - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Web 3 - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Web 4 - Under maintenance

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Web 5 - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Web 1 - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Web 2 - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Archivix CDN - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Budget API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Compas Services API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Crew Travel - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

Compas DR Test - Production - 22 November 2025
  • Completed
    November 22, 2025 at 10:26 AM
    Completed
    November 22, 2025 at 10:26 AM

    Compas Disaster Recovery Test 2025 has been completed successfully.

    Full details will be available before year end 2025. Please be patient while results and outcomes are collated and reviewed.

    Tests were completed using primary recovery method (replicated disks). No secondary recovery was necessary.

    Preliminary Results

    West EU: RTO - 1 Hour 36 Minutes, RPO - 1 Minute

    SE Asia: RTO - 1 Hour 17 Minutes, RPO - 1 Minute

  • In progress
    November 22, 2025 at 7:00 AM
    In progress
    November 22, 2025 at 7:00 AM
    Maintenance is now in progress
  • Update
    November 22, 2025 at 7:00 AM
    Update
    November 22, 2025 at 7:00 AM

    Annual Disaster Recovery testing is planned for 22nd November at 7am UTC.

    Compas will be unavailable until the maintenance window is completed.

    This is a notice only. Further information will be sent via Support Team when available.

  • Planned
    November 04, 2025 at 11:01 AM
    Planned
    November 04, 2025 at 11:01 AM

    Compas DR Test - Production will proceed on 22nd November 2025.

    Crew Travel or Archivix CDN systems have been removed from scope. These are due for testing in Q1 2026.

    All Compas systems will be unavailable from 7am UTC.

    Primary recovery process will be tested, with expected start time of test of around 8.30am UTC.

    Primary Recovery is based on zone redundancy, with data replicated to another zone within the Azure region in realtime.

    A full snapshot of all systems will be performed prior to the test to ensure continuity of data should the primary test fail and secondary recovery be required.

    Secondary Recovery is based on regional redundancy, with data restored from 4 hourly backups. This has been tested successfully in Staging environments on 30th October 2025.

    While this test is scheduled for 8 hours, we anticipate completion by around 12 noon UTC. The extended maintenance window is to allow for secondary recovery if required as well as post recovery testing and validation.

    If secondary recovery is required, it will be notified through this status page.

    Data loss may occur if customers attempt to use the system during the post-recovery phase before official completion of the test is announced.

    Test results will be announced and made available by the support team before end of 2025. Please do not request the results prior to official release.

    Target RPO: 4 Hours.

    Target RTO: 12 Hours.

Sep 2025 to Nov 2025

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