Compas - Incident Detected – Incident details

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Incident Detected

ResolvedDegraded performance1 hour 14 minutes

Affected

Southeast Asia

Degraded performance from 7:35 PM to 8:50 PM

Web 1

Degraded performance from 7:35 PM to 8:50 PM

Web 2

Degraded performance from 7:35 PM to 8:50 PM

  • ResolvedUTC

    The issue affecting Southeast Asia Networking has been fully resolved.

    All services are now operating normally.

    We sincerely apologise for the inconvenience and appreciate your patience throughout the incident.

  • MonitoringUTC

    We are seeing improved performance and functionality for Southeast Asia customers following the deployment of a fix.

    We’ll continue monitoring to ensure the system remains stable before marking the issue as resolved.

  • InvestigatingUTC

    We are currently investigating an issue affecting Southeast Asia Network Systems.

    Users may experience long page load times and/or page timeouts.

    Our team is actively working to identify the cause. We’ll post updates as we learn more.